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Care and Welfare Policy


At Blue Coat CE Junior School we want every child to experience the highest standards of learning and teaching. To achieve this we know how important it is to maintain positive behaviour and relationships and to ensure that the care and welfare needs of every child are met effectively.

This policy brings together all our policies relating to pupil care and welfare in one document. It is shared with new employees and students at their induction meeting.



·         Provide a stimulating, well-ordered, secure and caring environment in which each individual is valued, feels personally and emotionally secure and where learning can flourish;

·         Help children develop spiritually and morally, finding inspiration in Christian values while developing tolerance of other religions, races and ways of life;

·         Enable all children to develop lively, enquiring minds and the ability to think logically and creatively, question and discuss rationally, and to apply themselves to realistic tasks and challenges, supported by an ethos of mutual respect;

·         Through an inspiring curriculum, support children in gaining an informed view of the world in which they live and the interdependence of individuals, groups and nations;

·         Encourage individuals to celebrate their own and others’ achievements, develop self-awareness and a personal vision for their future aspirations;

·         Enable all children and staff to fullfil their potential and in so doing acquire knowledge, skills, concepts and attitudes relevant to their present and future lives;

·         Present the Christian faith as a real and living faith.


We achieve our aims by:

·         Establishing and obeying rules as part of our Assertive Discipline programme, allowing the opportunity for teaching and learning without distraction;

·         Providing stimulating and varied learning experiences which enable all children to succeed, including those with additional needs;

·          Encouraging, recognising and rewarding achievements in all aspects of school life;

·         Providing a stimulating, colourful environment, where children develop a healthy approach to life.






We strive to ensure that the Christian ethos of our school, including our commitment to equality, respect and concern for others, is mirrored in all that we say and do. We aim to foster care and concern for the wider as well as the local community. We support various major charities and local fundraising events.


Staff responsibilities

All staff of the school contribute towards the development of a warm, welcoming environment for children, parents/carers, colleagues and visitors and understand their shared “duty of care”.



At Blue Coat CE Junior School we recognise that it is important to have a consistent approach to discipline which is understood by all staff and children. Guidelines for the promotion of positive behaviour can be found in our Behaviour Policy and Guide for Parents.


School Code of Conduct

The school maintains a very high standard of behaviour due to the consistent use of our Behaviour Policy.  The school has an agreed Code of Conduct which is understood by all of the children.  This Code of Conduct has been developed in conjunction with the children, is discussed regularly and is on display in several areas of the school. Children and teachers decide on Class Codes of Conduct based on rights and responsibilities.


Pupil Participation

Pupils are encouraged to participate in various activities which add to their enjoyment of school and help to develop the school ethos of caring and helping others. Fund-raising for charities is a regular event. The children have opportunities to find out about injustices in the world and bring them to the attention of others (e.g. “Send My Friend to School” campaign). The School Council meets weekly and has an important part to play in the decision making in school.  Year 6 children act as playground buddies and are responsible for playing with the younger children, helping to look after playground equipment and supporting any child who is feeling vulnerable at playtime.  Two children from each class are trained to be “Smiley Blues” and welcome new children to the school and show around visitors.  A representative from each class is part of the School Nutrition Action Group (SNAG) and they provide feedback about food in school and are responsible for ensuring the best possible choice of dishes on the menus at lunchtime.  Year 6 children hold numerous positions of responsibility in school and, within classes, children are given responsibility for a variety of tasks appropriate to their age and maturity.


School Dress Code

All children are expected to be clean and tidy and dressed appropriately for school. The school has a uniform consisting of various items of clothing with the school logo embroidered on them (see Prospectus for further details).



Children are encouraged to develop the knowledge, skills and understanding to make informed choices about their own personal and social development.  Through the school’s programmes of study across the curriculum, but particularly in Religious Education, PSHCE and Family Groups, a range of opportunities is provided which will help pupils to develop into well rounded

and caring individuals.




The school has developed policies and procedures (found on the DLG) that support children and protect them from harm such as:

Anti Bullying
Child Protection
Children in Public Care
Disability Equality
Drugs & Alcohol
English as an Additional Language
Equal Opportunities
Gender Equality
Health and Safety
Racial Equality
Special Educational Needs
Supporting Pupils with Special Medical Needs
Use of Restrictive Physical Interventions


Family Teams

All of the children in school belong to a “Family Team”.  These groups are made up from children from the full age range and siblings share the same Family Group.  The purpose of these groups is to foster a sense of belonging and “team spirit”.  The children work to gain team points for their Family Teamthrough their good behaviour and effort.  These groups provide opportunities to discuss a range of subjects, including UNICEF Rights Respecting topics, PSHCE issues and other matters of topical interest.  Older children support younger ones and younger children feel greater security because they know some of the older children well and they have positive role models to emulate.


Child Protection Policy

Staff are alert to the emotional, physical and social needs of individual children and are sensitive to background information. All staff ensure that they are familiar with the school Child Protection Policy.  A Cause for Concern Form (“Red Form”) is completed if there are any concerns relating to a child’s welfare and they are passed on to the Headteacher (or Deputy Headteacher) immediately.


Inter-Agency Working

The school maintains effective links with our Parent Support Advisor (PSA), Education Welfare Officer (EWO), school nurse, Educational Psychologist, Learning Support Service, other statutory agencies, including, medical services, social work and other such agencies. The Headteacher and Deputy Headteacher are “Designated Persons” for Child Protection and the Headteacher is the “Designated Person” for Looked After Children. The Headteacher is also SENCo, but the two Assistant Headteachers share the role of Inclusion Co-ordinator.

Any concerns about a child’s progress or behaviour should be raised with one of the above members of senior staff in the first instance. Class teachers should not contact a parent directly without first discussing the matter with a senior staff member first.

In accordance with Durham LA’s Inclusion Guidelines, the school has developed a staged intervention procedure to address any concerns about children which have been highlighted by staff. Any referral to an outside agency can only be made with the parent/carer’s permission.


Anti-Bullying Policy

It is the duty of all staff at Blue Coat Junior School to reduce and, if possible, eliminate bullying behaviour from the school. Staff recognise the adverse effect bullying can have, not just on those children directly involved in incidents/allegations, but also on the school and wider community. Staff follow the guidelines in our Anti-Bullying Policy and our Behaviour Policy. Any allegation of bullying must be investigated and recorded and the record passed on to the Headteacher.


RE and Worship

Both Religious Education and Worship form an important part of our school and we strive to:

Promote Christian values of caring, tolerance, forgiveness and understanding of right and wrong
Recognise the rights and aspirations of parents/carers and children in relation to religious and spiritual values and practices
Be sensitive to the beliefs and views of others
Provide opportunities within the curriculum and school activities to help promote tolerance and understanding of different beliefs and practices.

Parents/carers have the right to withdraw their child from RE and Worship. Any parent wishing to exercise this right is asked to discuss the matter with the Headteacher.



First Aiders

Six staff are qualified First Aiders (Mrs Curtis, Mrs Hind, Miss James, Mrs Lincoln, Mrs Oliver, and Mrs Snowdon) and all staff have received emergency first aid training.


First Aid Boxes

Staff should ensure they know the locations of the first aid boxes.


Dealing with accidents

We will:

Deal with any minor cuts, scratches and abrasions by cleaning the affected area with water. Apply a dressing if necessary.
Contact the parent/carer should the injury be serious and require immediate medical attention.  Parents/carers or the emergency contact will be responsible for taking the child for treatment.  This should be noted in the “Accident Book” and reported to the LA.
Call an ambulance if the injury is severe (see appendix 2). The child should be accompanied by a member of staff who should remain until the child’s parent/carer arrives. The member of staff should be familiar with the child’s health care needs (if appropriate).
In the case of bumps, an ice pack may be applied.  A record should be made in the “Head Bumps” Book and a note sent home.  If the bump is serious, parents will be telephoned.
Assess children who complain of feeling unwell following an accident and decide whether to observe them for a short period of time or contact the parent/carer immediately to take them home. Parents/carers should make the decision about whether a child is able to stay at school.

NB Generally staff should not take children to hospital in their own vehicle. However, in an emergency it may be the best course of action. Whenever possible the member of staff should be accompanied by another adult and the vehicle should be insured for business use.


Reporting Accidents

An Accident Form should be completed for any accident to staff and for serious accidents involving children (involving medical treatment).  Please note that this form must

also be completed for near misses which do not result in an injury. The form is sent to the LA.


Unwell Children

If a child is not well, and cannot continue at school then the parent/carer should be contacted by telephone.
The second contact number on the admission form can be telephoned if the parent/carer is not contacted on the first number (only emergency contacts given by parent/carer should be contacted). 
Telephoning home during office lunch times should be authorised by the Headteacher or Deputy Headteacher.
At other times, the class teacher can request home be contacted. Office staff will telephone.
If no parent/carer or other nominated person can be contacted, the school will decide further action (senior member of staff).
 It is important to keep contact telephone numbers up to date on the child’s records.
If a child goes home at lunchtime, the office must ensure that the class teacher is notified.
If a child goes home, then this should be noted in the Pupil Signing In/Out Book.
The above applies to children who are taken out by parents/carers. to visit doctors/dentists etc.


Hygiene/Infection Control

All staff should be familiar with the Guidance on Good Hygiene and Body Fluids (attached as an appendix 1).


Medicines in School

Teachers must not administer medicines to pupils. In special circumstances an agreement will be drawn up between the parents and school in order for medicine to be administered by office staff during the school day (see Supporting Children with Special Medical Needs Policy and Administering Medication Guide for Parents). In the interests of safety, children should not bring medicines to school. (Children are allowed to bring inhalers for asthma.)


Supporting Children with Health Care Needs

A few children may have long term health care needs and may need additional support in order to be able to attend school on a regular basis. In such cases a health care plan will be drawn up in conjunction with the parents and medical professionals. More information about this is contained in the Supporting Children with Special Medical Needs Policy.


Head lice

Head lice infection is not primarily a problem of schools but of the wider community. It cannot be solved by the school, but the school staff can help educate and support parents/carers on how to deal with it. At any one time most schools will have a few children who have active infection with head lice. Regular checking of children’s heads isimportant, but it is a parental responsibility. Head lice infection can be distressing and disturbing for parents, children and staff. However, head lice are not harmful, and children and parents/carers should be reassured that having head lice is nothing to be ashamed of.

See LA’s procedures on Extranet for further details.


Free School Meals

Currently all Durham primary schools are part of a two year pilot providing free school meals for all primary age children.  After this pilot, forms to apply for free school meals are available from the school office and care is taken to offer support and guidance tactfully and with the upmost confidentiality.  Children who are in receipt of free school meals are not identified in class or during lunchtimes in any way.



Smoking is not permitted within the school or in the school grounds.  The school teaches children about the harmful nature of smoking.


Dealing with Incidents of Drug Misuse

Any child or member or staff finding discarded needles or used syringes in the playground or on the field should report these to the Headteacher, or member of senior staff, who will arrange for the safe disposal of the items. Children should be reminded not to touch any items on the playground/field which may be dangerous and to inform an adult.

Staff should refer to the “Drugs and Alcohol Policy” for advice on how to deal with an incident involving drug misuse by a child.




The Health and Safety Policy is on the DLG and in the file in the Headteacher’s office.


Fire regulations

Please read the relevant fire regulations which are on display in all areas of the school. Staff and students should be clear about what they should do in the event of a fire.

The fire alarm is a siren which sounds continuously. Emergency exits are clearly marked. Fire exits must be kept clear at all times.


Risk Assessments

We recognise that we have a duty to ensure that the school building and equipment meet safety requirements and that staff and children are trained and properly equipped to carry out all necessary activities safely.

Risk assessments for areas of the school and general activities are carried out regularly by the Headteacher.  Staff are responsible for assessing any planned activity they may undertake with the children in their care and making reasonable adjustments to minimise the risk.

Staff should pass on any concerns about safety to the Headteacher.


Safety and Supervision of Children

We recognise our duty of care to ensure the safety of children under our charge. Children are supervised on the playground 10 minutes before the start of the school day (from 8.45am) at breaktimes, lunchtimes and at the end of the school day (and brought into school if their parent/carer does not arrive).  Children should never be on the playground or field without adult supervision.


School Trips

Parents/carers  give their permission for children to go on half day trips on a single permission form at the start of the school year. However if the visit is for a full day, parent/carer’s permission must be sought in advance of the outing.

Details of the trip must be recorded on “Evolve” and a risk assessment completed before the Headteacher will give authorisation for the trip to take place (see “Educational Visits Policy”).


Class teachers record attendance twice daily. Parents/carers should inform the school of the reason for absence before 9.30am, if not the parent/carer is contacted by telephone or text (see “Attendance Policy”. The Headteacher and Educational Welfare Officer monitor attendance on a regular basis. Any concerns about frequent absence or lateness are discussed with the parent/carer.


CRB Checks

All adults working in school, either in a paid or voluntary capacity, must be CRB Checked regularly.



Parents/carers complete an Acceptable Use Agreement for Pupil Use of The Internet at the time of enrolment. Children are taught about responsible internet/mobile phone use and the dangers of disclosing personal information on line.  More information is available in the school “E-safety Policy”.




Many people have infections and these are often undiagnosed and unsuspected by themselves and other people. Consequently, this guidance does not outline special precautions to be taken with a person known to have an infection. The guidance outlines normal good hygiene practice to prevent the transmission of infections. It is also hoped that by treating all people in the school in exactly the same way, the guidance will help to eliminate the alienation and ostracism of those who have or whom others suspect to have infections.

The guidance offers an opportunity to encourage sensible and appropriate habits that children will need to develop as they grow and learn. A whole school approach to good hygiene practice that is known, understood, endorsed and carried out by all school members provides a firm foundation for this. Clearly this necessitates a commitment to incorporating, teaching and promoting the practices throughout the curriculum.


Good Hygiene

The body fluids most commonly encountered and most likely to carry infection



It is essential that you adhere to the following procedures when dealing with these fluids.



Dealing with a wound:

1. Put on disposable gloves.

2. Wash the wound with warm water.

3. Dry with a disposable cloth/paper towel.

4. Apply a waterproof dressing.

5. Dispose of the gloves in a yellow plastic bag. Seal the bag and place in a sanitary bin.

6. Wash your hands.

If there is a severe flow of blood, put on disposable gloves, attempt to stem the flow and seek medical support.

If blood has been spilled on someone else:

1. Splashes on the skin should be washed off immediately with soap and warm water.

2. Splashes onto eyes and mouth should be washed out immediately with plenty of water.

If blood has been spilled onto a surface:

1. Put on rubber gloves.

2. Wipe up any spillage using appropriate cleaning product.

3. Any disposable towels used to wipe up spillage should be bagged and placed in a sanitary bin.

4. Wash rubber gloves.


If blood has been spilled onto clothing or soft furnishings:

1. If possible, remove articles from contact with children.

2. Clean as appropriate.

In the event of a needlestick injury:

1. Encourage the injury to bleed freely, then wash with soap and warm water. Do not suck or scrub the wound.

2. Cover with a waterproof dressing.

3. Do not attempt to re-sheath the needle.

4. Place needle/syringe in sharps box.

Any cuts or grazes should be covered by a waterproof dressing whilst at school irrespective of where they occurred.



1. Put on rubber or disposable gloves.

2. Wipe up any spillage using appropriate cleaning product. Any disposable towels used to wipe up spillage should be bagged and placed in a sanitary bin.

3. Wash rubber gloves or dispose of rubber gloves in a sealed bag.

4. Wash your hands.

If a child should vomit on another, the skin, eyes or mouth, should be washed with warm water.

Disposable aprons may be worn in any circumstances if there is a possibility

of splashing by body fluids.




999 CALLS can be made from any phone in the school.

A 9 is still required first to get an outside line.

If it is necessary to call an ambulance, clear instructions should be given about where the patient is located.

They will require the full name and date of birth of the casualty.

A member of staff should be allocated to wait at the main gate to take the ambulance crew to the patient, whilst the other member of staff waits with the patient.